Shipping policy

Shipping Policy

Processing Time
All orders are processed and ready to ship within 24 to 48 hours from the order date, excluding Sundays and holidays.

Shipping Method
We offer local delivery for customers in our service area. For shipments outside our local delivery zone, we use reputable carriers to ensure safe and timely delivery of your e-bike or accessories.

Shipping Rates
Shipping costs are calculated at checkout based on your order size, weight, and destination. Local delivery fees, if any, will be clearly listed during checkout.

Delivery Time
Transit times vary depending on the shipping method and destination. We will provide tracking information as soon as your order ships so you can monitor its progress.

Local Pick-Up and Delivery
We’re a mobile business and proudly offer local pick-up and delivery services for added convenience. Contact us at (231) 714-0287 or store@pedalpowerpros.com to schedule local services.

Shipping Restrictions
Due to regulations and shipping carrier policies, some e-bike shipments may be subject to restrictions or additional fees based on battery size and destination. We will contact you promptly if your order is affected.

Address Accuracy
Please ensure your shipping address is correct at the time of order. Pedal Power Pros is not responsible for lost or delayed shipments due to incorrect or incomplete addresses.

Questions?
For any shipping-related questions, reach out to us at:
store@pedalpowerpros.com
(231) 714-0287